1. Scope
1.1 These general terms and conditions ("GTC") govern use of the website and related services (in particular account management, licence management and, where offered, cloud provisioning) of the "Creator Link Hub" platform provided by Sebastian Wulf ("Provider") at the domain creatorlinkhub.eu.
1.2 These GTC apply to all users of the platform, whether consumers or businesses.
1.3 The user's deviating terms are not recognised unless the Provider expressly agrees to their application.
2. Description of services
2.1 The Provider operates the Creator Link Hub platform. Services include in particular:
— the website with information, registration, account management and subscription management;
— provision and technical administration of software licences (self-hosting and cloud) via a user account and a licence server;
— under the cloud plan, assignment of instances on subdomains on infrastructure operated by the Provider (as described for the respective product) and, where applicable, provision of download URLs for software packages;
— other digital functions described in the offering.
2.2 Content is provided for informational purposes within the platform. Business decisions by the user (e.g. on pricing, taxes or legal matters) remain the user's own responsibility.
2.3 Nothing constitutes binding advice, in particular not financial, tax or legal advice in the sense of a separately required professional qualification.
3. Conclusion of contract
3.1 Use of purely informational pages may be possible without registration. Licence purchase, account handling and paid subscriptions require registration.
3.2 Presentation of plans and prices on the website is non-binding until technical acceptance in checkout or an equivalent ordering process used by the Provider, unless expressly marked as binding.
3.3 A contract for paid services with the Provider is formed when the user completes the order in Stripe Checkout (or an equivalent process) and the Provider accepts performance by activating the licence or providing the ordered cloud service.
4. Prices and payment
4.1 The amounts shown in checkout are decisive. Taxes and fees may additionally be displayed and charged depending on region and Stripe configuration (including Stripe Tax).
4.2 Where the Provider relies on the German small business exemption under Section 19 UStG in individual cases and states this separately, the statutory consequence applies to the invoice concerned. Otherwise, tax display and rates follow applicable law and the information shown at purchase.
4.3 Payment is made via the payment methods offered in checkout (Stripe).
4.4 Payment processing is carried out by Stripe, Stripe Payments Europe Ltd. or affiliated Stripe entities in accordance with the Stripe terms displayed at purchase.
5. Rights of use
5.1 The website, texts, graphics, software packages, licence server logic and other components may be protected by copyright or other rights. Third-party software may be subject to third-party rights.
5.2 The user is granted a simple, non-transferable right to use the platform and the licence software provided under the purchased plan in accordance with the licence terms supplied with the software or described on the website.
5.3 Redistribution, public reproduction or commercial use of protected material beyond what is contractually permitted is prohibited unless mandatory law allows otherwise.
6. Availability
6.1 The Provider strives for the most uninterrupted availability possible of the website and technical infrastructure.
6.2 There is no claim to permanent availability, error-free operation or specific results.
7. Liability for content and results
7.1 Use of the content and functions provided is at the user's own risk.
7.2 The Provider does not warrant accuracy, completeness, up-to-dateness or economic success of the content, metrics or technical evaluations provided.
7.3 In particular, no liability is assumed for forecasts, estimates, technical check results of the licence server or business decisions by the user based on the platform.
8. Liability
8.1 The Provider has unlimited liability for intent and gross negligence, for injury to life, body or health, and under mandatory statutory provisions.
8.2 In case of slight negligence the Provider is liable only for breach of material contractual obligations and limited to foreseeable damage.
8.3 Otherwise liability is excluded.
9. External links
9.1 The website may contain links to external sites.
9.2 Only the respective operator is responsible for their content.
10. Right of withdrawal
10.1 Consumers have a right of withdrawal under applicable law where provided by statute.
10.2 For digital content, the right of withdrawal may expire early if the user expressly agrees that performance may begin before the withdrawal period ends and confirms knowledge that the right of withdrawal is lost, where statutory requirements are met.
11. Changes to the GTC
11.1 The Provider may change these GTC at any time.
11.2 Users will be informed of changes in an appropriate manner (e.g. publication on the website and/or email to the address on file).
12. Applicable law
The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.
13. Dispute resolution
The Provider is not obliged and not willing to participate in dispute resolution proceedings before a consumer arbitration board.