Frequently asked questions
Plans, tech, legal and monetisation.
General
What exactly is Creator Link Hub?
Licensed software plus optional cloud: you run a link-in-bio platform under your brand — with sub-creator accounts, your pricing and analytics.
Who is it for?
Creators, agencies and communities who want more than a single link page: your own ecosystem.
How do you differ from Linktree / Heylink?
Those services host for end users. We provide software/infrastructure for you to be the provider.
Self-host
What server requirements apply?
Linux (Debian/Ubuntu recommended), root or sudo, public IP, DNS to your domain, PHP 8.2+, MySQL/MariaDB, Nginx.
Where does the license key come from?
Derived from verified email and installation domain via SHA-256, shown in your account.
How often can I change the domain?
At most every 7 days — the key is recomputed.
Cloud
How fast is my instance live?
After successful checkout our system triggers auto-provisioning — typically within minutes, DNS permitting.
Which subdomain do I get?
You pick a slug at signup: <slug>.app.creatorlinkhub.eu (if available).
Can I connect my own domain?
Yes: CNAME to your cloud URL; SSL renews automatically (see onboarding in account).
Monetisation & sub-creators
How do I earn with sub-creators?
You define packages (e.g. free / pro), use Stripe and keep most revenue minus payment fees.
Is there revenue share with Creator Link Hub?
No — only the monthly license/cloud fee. No percentage on your creator revenue.
Can I onboard agency clients?
Yes: white-label and multi-tenancy are core to the product.
Billing & VAT
Which payment methods?
Stripe Checkout with card; other methods depend on what Stripe enables for your region.
What happens after the trial?
Without an active subscription the license is blocked. With payment it stays active.
Where are invoices?
In the Stripe customer portal, linked from your account.